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Employers

German speaking Customer Service Agent, Pretoria

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Location:

Pretoria, South Africa 

Job Category:

Customer Service
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Job Views:

91

Posted:

07.11.2018

Expiry Date:

22.12.2018
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Job Description:

Our client is looking for a German speaking Customer Service Agent in Pretoria, South Africa.  Pretoria, also known as Jacaranda City (because of its thousands of jacaranda trees) is not only a lively city but it also holds an amazing mix of cultural, outdoor and foodie experiences.  Sure to blow you away, why not take a chance at this amazing job opportunity, work and live in sunny Pretoria.  Your main responsibility will be to assist customers with bookings, cancellations, tour information etc. And, did I forget to mention, Pretoria is also home to Mr. Ples, one of the most complete examples of a pre-human skull ever found, estimated to be well over 2.3 million years old.
 
Your key job responsibilities as the German speaking Customer Service Agent in Pretoria, South Africa, will include:
 
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Prepares product or service reports by collecting and analyzing customer information

Job Requirements:

Requirements for this German speaking Customer Service Agent job in Pretoria, South Africa:
 
  • Fluent in German
  • Customer Service
  • Product Knowledge
  • Problem Solving
  • Documentation Skills
  • Resolving Conflict
  • Multi-tasking
 
Are you fluent in German and want to work for one of the leading customer experience providers? Don’t miss out on this German speaking Customer Service Agent job opportunity in fast-driven Pretoria, South Africa! Apply now by sending a detailed CV through to contact@languagerecruiters.com. If you do not receive any feedback within 7 days, please consider your application unsuccessful.

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
Save Contact
Company Profile


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