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Employers

German Customer Service Advisor - Hospitality and Tourism, Barcelona

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Client:

Teleperformance Spain

Location:

Barcelona, Spain 

Job Category:

Customer Service

Salary:

€18,500.00 - €18,500.00

EU work permit required:

Yes
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Job Reference:

EURO.T

Job Views:

14

Posted:

10.07.2018

Expiry Date:

24.08.2018
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Job Description:

Teleperformance Spain, a worldwide leading company in outsourcing, is looking for Customer Service Advisors for one of our clients, one of the largest leisure, travel and tourism company in the world.

 

Responsibilities

  • Answer FAQ’s on the project and courses
  • Coordinate basic customer queries - customers running late, re-bookings, course queries
  • Update customer records in our event registration system

Job Requirements:

  • Experience in customer service or helpline services
  • You must be eligible to work in EU
  • Polite & friendly telephone manner
  • Strong communication skills; ability to simply explain technology and have deep customer empathy
  • Excellent knowledge of German (native speaker)
  • Fluency in English

Salary Benefits:

  • Full time position, 39 hours/week, from Monday to Friday
  • Salary:18.000€ gross/year
  • Individual career paths to grow within the project
  • We are one of the world's largest provider of contact center services
  • Engage in an excellent work environment and team building activities.
  • Dynamic and international environment

Employment Type:

Full time

YouTube video:

Company Info
Teleperformance Spain
Moll de Barcelona
Barcelona, Catalunya, Spain
Phone: 902146146
Web Site: http://www.teleperformance.com/es-es
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