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PORTUGUESE - Customer Service Representative, Istanbul



Istanbul, Turkey 

Job Category:

Customer Service

Job Reference:


Job Views:




Expiry Date:


Job Description:

Who we are?
CBT is a specialist recruitment consultancy with a global network of recruitment
partners across Europa, Americas, Africa, Australia and Asia. We provide permanent
recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.
By facilitating talents mobility worldwide and keeping the recruitment process short
and simple, we save costs to our business partners (companies, talents and
recruitment partners), help our talents to boost their careers and help our clients
to boost their productivity.

The Role
Activities include, among others:
• customer service via phone, email and live chat;
• Professional service in the Technical field;
• Effective assistance and advice on the purchase products;
Training will be conducted over 10 working days from Monday to Friday. The
training start at 09 am until 6 pm and has a duration of 8 hours per day. During
the training you will receive an insight into your future work field which includes:
• Integration into the our client team;
• Training for new computer software programs;
• Comprehensive product training about products and services of the client;
• Customer management training for telephone and e-mail contact;
• On-the-job training and independent implementation of training content.

Job Requirements:

• High School or Degree;
• Native Portuguese;
• Ability to speak and write English fluently (C1 level)
• A team player with communication skills.
• Passionate about technology and the internet


Salary Benefits:

Conditions and Benefits
• A permanent contract;
• Excellent work environment, great colleagues, social arrangements and
personal development
• Monthly salary with aggressive performance-based bonus
• Dynamic business casual environment with colleagues of all ages gathered
in a highly-motivated team
• Visa Support
• Accommodation: Our client offer the first 15 days of stay in Hotel, during this
time will have a company looking for accommodation according to your
• The company also offers Turkish lessons, free Real Estate Agency fee & other
• Extra Payment for Overtime, Sundays and Turkish Holidays
• Health insurance is arranged and paid by the employer
• On-site canteen

Employment Type:

Full time
Company Info
Cross Boarder Talents
Tagus Park, Núcleo Central 100, Escritórios 293, 294 e 295. 2740-122 Oeiras - Portugal
Lisbon, Lisboa, Portugal
Phone: +351 215 836 491
Web Site: cbtalents.com
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Company Profile

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