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Site Reliability Engineer, Piccadilly circus,London



Piccadilly circus,London, United Kingdom 

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£0.00 - £0.00

EU work permit required:


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Job Description:

For this position, you will: 
• Triage, troubleshoot & resolve front line production support alerts and tickets. 
• Monitor high traffic systems including applications, containers, middleware, physical hardware & databases.
• Have a systematic, test and measure approach to continually improving operations
• Understand Web Service API’s, Internet architecture, and software development.
• Help our teams ensure the quality of our customer experience.
• Work closely with third parties, interacting with many of our payment gateway partners, such as Visa, MasterCard, and American Express to resolve platform issues
• Be a confident communicator, leading telephone or video call’s with internal teams & external partners
• Supporting new payment projects when launched 
The ideal candidate will have the following:
• Experience in troubleshooting and resolving technical problems in a high paced environment
• Experience with one or more monitoring tools such as Splunk, Nagios, Grafana, Kibana, New Relic etc. highly preferred
• An exceptionally high level of attention to detail
• Self-motivated, with an ability to work both independently and as part of a team
• Experience in some form of coding or scripting (i.e. one or more of Python/Ansible/Go/Bash/Ruby) will be an advantage but not mandatory
• Experience automating manual tasks preferred
• Knowledge of version control tools such as GitHub and SVN will be useful
• Effective verbal and written communication skills
• Most importantly, a passion for ensuring our customers always get the very best possible experience

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London, London, City of, United Kingdom
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