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Position
 
This is a fantastic opportunity for an enthusiastic individual with on board ship/ cruise experience looking to develop their career within the cruise industry. The position is not a ‘pure’ I.T. position but an operational role. Full training on the I.T. functions / systems will be provided. 


Responsibilities include:
 

• Implementing our system at client sites including on board ships
• Training and support of users
• Providing remote support; supporting customers by phone, in person and via a ticketing system
• Project management, pre and post implementations
• Creating and developing procedures and documentation, including user and installation manuals, and reference materials as requested
• Software testing

 
What we offer
 

• Great team working environment
• Excellent flexibility
• Travel and work in exotic locations
• Advancement opportunities
• Competitive Salary
• Discretionary Annual Bonus

 
 

Requirements
 
We are looking for an enthusiastic and skilled professional ideally with the following attributes:
 

• Must have experience with on board ship systems /purser processes
  • Experience in implementation, product setup and testing (advantage)
  • Good general knowledge of systems and Microsoft office suite products, any network, OS and basic understanding of databases (SQL) is an advantage
  • Knowledge of the cruise industry
  • Excellent customer service skills
  • Ability to manage own workload
  • Extremely self- motivated
  • Willingness to travel
  • English language proficiency (essential)
  •  

Full time