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Sales Agent, Belfast



Belfast, United Kingdom 

Job Category:

Customer Service

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Job Description:

At TTEC (Formerly TeleTech) we help global brands provide a great experience to their customers, build customer loyalty and grow their business. We also create exceptional experiences for our employees.
Join us in delivering amazing customer experiences! We invite you to join our journey, and take your career places along the way.
What will I do on a day to day basis?
As a Sales Agent, you’ll be part of a high energy, quickly evolving sales team working on behalf of a rapid growth start up in the online technology space. You will be dedicated to converting warm leads to new customers, managing a book of accounts and working in partnership with your clients to provide the best business solution possible-all while providing the best customer experience possible. Responsibilities include….
  • Make contact with small business owners and provide a solution based sales approach to help small businesses
  • Manage a book of businesses and properly categorize the opportunity available
  • Quickly establish rapport and credibility with a wide variety of customer types
  • Receive and implement constructive feedback from sales managers and coaches
  • Drive to exceed all metrics in a competitive sales environment

About TTEC (Formerly TeleTech)
As a global leader in business process outsourcing, TTEC (Formerly TeleTech) helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in countries worldwide, TTEC (Formerly TeleTech) interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

Job Requirements:

What do I need?
  • Previous Sales or Customer Service experience with a proven track record of success
  • A strong desire to provide value to our client, their customers and TeleTech
  • Ability to quickly accept and implement change to processes, procedures, and goals
  • Excellent and personable communication skills
  • A mindset to overcome objections and address challenges with solutions
  • A strong work ethic that thrives in a fast paced, high volume environment

Salary Benefits:

What we offer:
  • Competitive annual base salary plus bonus based on performance
  • Continuous paid training on the latest technology
  • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
  • Private Pension and Life assurance
  • On site kitchen
  • 25 Annual leave days, increasing with service
  • Potential for rapid advancement in many fields, and throughout 17 countries!

Employment Type:

Full time
Company Info
TeleTech UK
81-85 Duncairn Gardens
Belfast, United Kingdom
Phone: 02890575757
Web Site:
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