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Brazilian Portuguese speaking Customer Service Advisors, Poole



Poole, United Kingdom 

Job Category:

Customer Service


€8.21 - €9.85

EU work permit required:


Job Reference:

Brazilian Portuguese_1519665816

Job Views:




Expiry Date:


Job Description:

Based in Bournemouth, our client is looking to employ Brazilian Portuguese speaking Customer Service Advisors to join their busy team, with a start date confirmed for 7th of March 2018.

Perfect candidate:

* will speak both Brazilian Portuguese and English fluently
* have an excellent customer service background
* be confident with a large volume of inbound calls
* have a good data entry skills

The successful applicant will:

* provide customer support / technical support via multiple touch points (e.g inbound calls, e-mail)
* accurately log customer and product information into CRM systems
Proactively develop skills and knowledge through effective use of systems understanding customer care and apply to all customer touch points
* share knowledge gained with team through effective knowledge transfer
* maintain a high standard in personal KPI targets as defined

Hourly Rate:

Rotating Shift - £8.21 with overtime paid at £12.32 where required.

Late Afternoon Shift - £9.85 with overtime paid at £14.78 where required.

37.5 hours per week as a standard, working either:

day shift on rotation between 8am and 10pm from Monday to Sunday,

or late shift: 5:30pm - 2:00am Monday to Friday

If you have a:

proven experience of delivering customer excellence and excellent Brazilian Portuguese written and verbal communication skills

If you are:

comfortable with technology and have problem solving skills

THIS JOB IS FOR YOU! Full Training will be given, No Sales is Involved.

To apply please email your CV to Anna @ Mploy in Poole.

Our team guarantees complete confidentiality and will never submit candidate's details or share them with a third party without first obtaining their permission.
Company Info
Mploy Staffing Solutions

Poole, Dorset, United Kingdom
Web Site: www.mploystaff.com
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