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Booking Coordinator, Lichfield



Lichfield, United Kingdom 

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Job Title: Booking Coordinator Department: Sales Team Reporting to: Department Team Leader and HOD Job purpose: To make hotel/travel bookings Working hours: Part time; Wednesday, Thursday and Friday - shifts to include 10 am - 6 pm, 11 am - 7 pm and 12 pm - 8 pm. Ad-hoc weekends. Salary: Negotiable Based in the heart of the Midlands, we have been specialising in TV and Film Accommodation and Travel services since 1985. We now have a fantastic opportunity for a Booking Coordinator to join the team. Main Duties: * Identify client reservation needs and determine appropriate reservation requirements for Cast and Crew at the best available rates and in the best available location * Process all reservation requests, confirmations, changes, and cancellations received by phone, fax, or email * Make and receive calls using appropriate etiquette * Effectively communicate with the client and service provider from start to finish of the request * Delivering excellent customer service * Communication – maintaining effective communications with team leaders and other team members * Ensuring all sales opportunities are maximised to support Departmental and Company financial results * Other duties commensurate with the position Targets: * Answer calls within three rings * Acknowledge enquiries within five minutes * Provide options/confirmations/cancellations/amendments within two hours Person Specification: * Self-starter who demonstrates a “can do” attitude * Excellent organisation skills and ability to manage own time effectively * Strong customer service skills and attention to detail * Good interpersonal and communication skills * A flexible approach to work * Computer literate with good levels of IT skills and GDS knowledge * Good telephone manner * Experience in a busy professional environment * Excellent negotiating and listening skills To be considered for this role, apply now!

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Obsidian Offices, Chantry Court
Chester, Cheshire West and Chester, United Kingdom
Phone: 08432898581
Web Site: http://thatrecruit.com
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