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Customer Service Representative, Westbury



Westbury, United Kingdom 

Job Category:

Customer Service


€8,167.00 - €16,344.00

EU work permit required:


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Job Description:

Do you have excellent Customer Service skills and a professional telephone manner?

Are you hungry and ambitious for more success and responsibility?

Do you ever feel that your current role just isn't fulfilling or rewarding enough?

Well, in your new role as a Customer Service Representative working with us, this can all change as we give you as much responsibility as you can handle.

This is a fantastic opportunity to work alongside a team of dedicated professionals who are some of the best in their field. You will receive all the training you need to succeed.

We are a small close-knit team that support each other like a family. As a Customer Service Representative, you will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.

Our rewards often come in the form of the satisfaction that doing the job well brings.

As a Flexi worker you will be guaranteed a minimum of 20 hours per week, but will be required to work up to 40 hours per week when required, with reasonable notice to do so.

Main Duties & Responsibilities:

* Make outgoing calls to arrange vehicle collection (as required) and take incoming calls
* Deal with DVLA documentation and returns
* Maintain a positive and professional demeanour
* Perform administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with Copart documentation and service
* Consistently respond to customer inquiries and requests in a professional manner within company timelines
* Responsibly handle buyer payments and cash receipt documentation

Copart is continually improving the Customer Experience and delivering Operational Excellence.

Customer Service Centre Representative | CS Representative | Customer Service Centre | Customer Service | CS | Customer Support | CS Centre | Call Centre | Telecommunications | Inbound | Administration | Sales | Data Entry
Essential Skills:

* Excellent customer service attitude and skills
* Excellent communication skills both written and verbal
* Professional phone manner
* Strong attention to detail
* Ability to work overtime as and when business requires

Desirable Skills:

* Computer proficient
* Be able to multi-task in a fast-paced environment

So, if you want:

* 28 days holiday including Bank Holidays
* Employee benefits scheme providing discounts at many high street retailers
* Discounted Employee Share Purchase Plan
* Contributory Personal Pension Plan
* Childcare Vouchers
* Company Sick Pay (after qualifying period)
* Family Events

…..as well as a uniform and on-going support with personal development, apply today!
About Company:

Copart is one of Europe’s leading vehicle remarketers, auctioning in excess of 350,000 vehicles per year through our online auction technology across our 15 UK facilities. We work with many of the world’s leading insurance, finance houses, banks, and automotive dealers, fleet and rental car companies who rely on our combination of our advanced technology, robust processes and our people to deliver industry leading performance.
Company Info
Smart Recruit Online
Presley Way
Milton Keynes, United Kingdom
Phone: 08006341818
Web Site:
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