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Internal Account Manager, Manchester



Manchester, United Kingdom 

Job Category:

Information Technology


€25,000.00 - €35,000.00

EU work permit required:


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Job Description:

Are you an experienced Account Manager with excellent customer service skills?

We are offering you an exciting opportunity to join a leading Managed Service Provider (MSP) offering complete technology solutions for businesses across SMB, Hospitality and Education sectors across the UK. A competitive salary and benefits are on offer, so we would like you to come and be part of a great and fast growing team of people.

Due to our continued success within the technology sectors we are looking to recruit a new Internal Account Manager to join our growing Account Management Team based in our Newbury Office.

This role is focused on managing an impressive list of our key clients, to serve as an interface between our clients and our services teams. You will need to drive, nurture, recognise and convert their ideas, needs and requirements whilst providing all our clients with the highest level of service delivery.

Applicants must be commercially aware and proactive with a proven background in Account Management and/or Sales. Excellent time management skills are essential and the ideal candidate will be a strategic thinker who can spot, convert and close opportunities.

As an Internal Account Manager you must be an effective communicator with excellent presentation skills you must also be a resourceful team player who is calm under pressure.

Please note: Netteam will provide training and hands on assistance for all our in-house sales order processes, CRM/Sage system and administration tasks relating to the Internal Account Management role.

Key Responsibilities:

* Building upon your existing relationships and exploring new opportunities to encourage sales growth.
* To drive sales and strive to maximise revenue, to recognise and increase opportunities and to have the ability to turn and convert opportunities and client requirements into orders.
* To be able to showcase the new brands/products/company portfolio, sales offers and weekly deals.
* In line with the clients’ requirements, to gain best supplier pricing, to prepare and issue compelling quotes/proposals, to renew, to forecast all requirements on a daily, monthly, quarterly, yearly basis for each of your allocated clientele.
* Establish budgets with your client, elevate their current requirements, future pipeline and needs on a regular basis and work with them to develop their needs.
* To provide Market feedback, assess competitor’s pricing/activity in the marketplace and to analyse products and trends.
* Provide weekly forecasts/reporting on your client base to your CRM/Sales Manager and align accurate probability scale.
* To book required appointments for your clients aligned External Sales Account Manager for Sales, Contract Renewal, Presales and Scoping Meetings or Calls when required.
* Manage all your contracts, licenses, domain renewals etc. for your client base.
* Establish budgets with the client, elevate their current requirements, future pipeline and needs on a regular basis and work with them to develop their needs.
* To place Customer Call/Tickets/Issues onto Autotask – Technical service desk.

Internal Account Manager | Account Management | Sales Manager | Internal Sales | Business Development | Key Accounts | Sales | Selling | Customer Service | Communication | Administration | Sage | CRM

Essential Skills

* Key Account/Account Management experience.
* Experience of delivering customer service at exceptional levels.

Desirable Skills

* IT Technical knowledge/know how will be an advantage to this role and will ease the ability to handle out clientele, suppliers etc.

About Company

We were established in August 2003 in Newbury, Berkshire, where the Head Office is operated alongside our Northern Office in Salford Quays, Manchester. Netteam tX are a customer focused Solutions Provider, delivering IT & AV related technology solutions and services to the hospitality sector. Our success is down to the quality and passion of the people within our business, their enthusiasm for new technologies and the strong relationships they have with both customers, suppliers and technology vendors.
Company Info
Smart Recruit Online
Presley Way
Milton Keynes, United Kingdom
Phone: 08006341818
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