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Customer Service Advisor, Frome



CMD Recruitment


Frome, United Kingdom 

Job Category:



- €16,000.00

EU work permit required:


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Job Description:

Customer Service Advisor £16,000 per annum + great benefits Frome, Somerset 5 Month Fixed Term Contract Do you have previous customer service experience? Are you seeking a new and exciting customer service role with a prestigious company in Frome? If the answer is YES, then apply today! Due to continued growth, my client is seeking a Customer Service Advisor to join their team on a 5 month fixed term contract to join their growing and busy team in Frome. You will be responsible for providing customers with a second to none customer experience, ensuring their requests are processed and queries resolved quickly and efficiently. Duties:Be the first point of contact for all incoming callsManaging customer expectationsRespond to emailsUpdating customers on their order statues, general enquiries and feedbackProcess order transaction and customer returns efficientlyMaintain clear and detailed notesCommunication with carriersLiaise with other departmentsPerson Specification:Previous customer service experienceStrong verbal and written communication skillsAble to prioritise workloadsBe proactive and use your own initiativeComputer literateProfessional and personable telephone mannerHours of work will be Monday to Friday with shifts between 8am – 6pm. This is a 5 month contract starting in September, therefore candidates must be able to commit and be available to start shortly. Due to the clients location, having your own transport is essential. Successful candidates will be contacted within 5 days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
Company Info
Strike Jobs

London, United Kingdom
Web Site: www.strike-jobs.co.uk
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