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Employers

Sales Support Specialist, Immingham

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Location:

Immingham, United Kingdom 

Job Category:

Engineering
€0.00 - €0.00

EU work permit required:

Yes
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Job Reference:

recroot-111-5365-56691_1533029724

Job Views:

3

Posted:

31.07.2018

Expiry Date:

14.09.2018
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Job Description:

Would you like to work with the internationally recognised and market-leading Volvo Construction Equipment brand?

If so, we have an excellent front line support opportunity to support the SMT GB Sales Support Department.

If you are looking for a position with opportunities to progress your career then we are a company that wants to help you, guide you, and inspire you to achieve your full potential. Here at SMT GB we have an employee focused approach and we are a ‘learning company’ which continually facilitates the development of our employees to improve our business.

You will responsible for providing effective and efficient support to the sales, marketing and machine preparation elements of SMT in respect of machine specifications, extras (including attachments), compliance with CE requirements, training, pricing and supplier assessments in line with compliance issues. You will also be responsible for the making and maintaining of assembly instructions for the Machine Preparation Centre (MPC); making sure that new instructions are created, both for the locally fitted options as well as supplier assembly instructions when new products are launched.

* To provide a professional advisory service with regard to applications, machine performance, specifications and pricing.
* To source and liaise with suppliers, and Technical Support, on the design and suitability of local attachments and options.
* To compile and deliver effective Training to the Sales departments and Utility Dealers to include features and benefits, applications and specifications, and sales argumentation.
* To deliver effective presentations both internally and externally as required.
* To have a good understanding of machine legislation both current future developments, in particular local HSE incentives.
* To be actively involved with strategic machine demonstrations ensuring correct specification, using appropriate measuring equipment to provide sales arguments and productivity reports.
* To inspect Sales Orders at point of Order Confirmation to ensure options and attachments specified are correct for machine and application.
* To develop and maintain local assembly instructions for the full Volvo Construction Equipment product range as well as for new products.
* Assist MPC staff with technical queries liaising with technical support Duxford or the local supplier for information and guidance.
* Ensure group internal document store is maintained & regularly updated (Q-Pulse).
* Be part of the sales support team assisting the sales support specialists when needed.
* Take all necessary steps to maintain an in-depth and up-to-date knowledge of technical, diagnostic and product information. E.g. attending courses, using computer based training modules, recognising shortcomings and suggesting/actioning ways to improve.

Sales | Support | Sales Support | Sales Support Specialist | Techical Support | Compliance



Essential Skills

* Have excellent spelling and grammar required to write technical instructions.

* Have knowledge about compliance legislation for construction machinery.
* Have a good understanding and working knowledge of Microsoft Office.
* Several years’ experience with the products concerned or similar products.



Desirable Skills

* Lean / Six Sigma qualification.
* Specialised diploma within a relevant discipline.



About Company

SMT is a premium distributor and aftersales partner for Volvo Construction Equipment. SMT GB markets Volvo Construction Equipment products including wheeled loaders, articulated haulers, hydraulic excavators, utility equipment and road equipment products in Great Britain.

MISSION

We create value by providing sustainable and integrated solutions for the heavy equipment and transport industries across Europe and Africa.

VISION

We are the industry leader with state-of-the-art products and services that maximizing the benefits for all stakeholders.

We are a great place to work, with highly skilled teams that are inspired and dedicated to helping our customers succeed.

We are the partner of choice for our customers throughout the lifetime of their equipment.
Company Info
Smart Recruit Online
Presley Way
Milton Keynes, United Kingdom
Phone: 08006341818
Web Site:
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