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Senior Delivery Assurance Engineer, Bristol





Bristol, United Kingdom 

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**Senior Delivery Assurance Engineer** **Bristol/Hatfield/Solihull** Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. **Why this role matters** Mobile Property & Assurance is pivotal to supporting BT/EE Technology Delivery goals of network integration and improving customer experience. Technology Delivery is a major enabling directorate, with responsibility for network consolidation, upgrades and rollout within Network Services. The role holder is responsible for maintaining and delivering the customer experience through strong technical expertise, driving supplier quality and producing the necessary deployment documentation to support network delivery. The senior engineer will work in a team with other senior engineers and their Project/Delivery Management, Design and Operations peers and is responsible for ensuring all necessary plans, provisions and controls are in place for new products and services being deployed within the BT/EE mobile network. The role holder will support the Principal Delivery Assurance Engineer and the Head of Mobile Property & Assurance providing technical and quality assurance expertise to ensure compliance in the deployment of new products and services and supplier delivery assurance contract deliverables. **What you'll be doing** **Role purpose:** Work with suppliers to ensure they deliver on their contracted commitments in relation to delivery assurance & quality. Support the development of the necessary trial scopes, engage with suppliers and support them to deliver trials to time, quality and cost. Focus on supporting the first-time deployment of new network elements and service models and define standards and methods of installation. Deliver installation, commissioning & integration procedures, through the Suppliers and/or Partners to allow subsequent rollout to be successful and straightforward. Work with suppliers/Partners to create appropriate handover pack requirements and deployment quality audit templates. Be the technical experts within deployment working with your peers in Design, Project/Delivery Management and Operations to ensure delivery is a success. Role holders will be required to transfer knowledge to suppliers and third parties for ease of subsequent deployments. **Key Responsibilities & Accountabilities:** + First time deployment of new network elements to ensure subsequent deployments will be successful. + Create technical and control documentation to support installation, commissioning and integration. + Be a subject matter expert for Deployment, supporting technical direction and acting as the escalation point for deployment. + Engage with and manage suppliers to deliver upon their contractual commitments for Delivery Assurance to support delivery in the BT/EE mobile network domain. + Deliver theirs, and support the delivery of the team's, deliverables in accordance with dept. priorities, providing senior deployment expertise, reviewing and ensuring the quality of the work produced, supporting and escalating as required. + Analyse data related to in-field deployment performance to identify trends and root causes relating to statistics available and drive and track continuous improvement plans with suppliers. + Understand developments in services, solutions and technology and industry best practices that may affect deployment. + Represent the team across the organisation to ensure that Mobile Property & Assurance views, requirements and opportunities are fully represented. **Key Challenges:** + Create the necessary control documentation for all installation, commissioning and integration activities. + Building strong relationships with suppliers to deliver contract quality and Delivery Assurance deliverables. + Work with suppliers, Delivery, Design, Planning, and Operations to deliver deployment solutions that define rollout requirements & standards. + Support the development of trial scopes with suppliers and internal peers that allow trials to be successful and support subsequent trials to ensure delivery of Installation documentation for New Product Introduction (NPI). + Support supplier reviews and capability audits prior to contract signatures and during contract implementation to assure both time and quality aspects when selecting/monitoring suppliers to deliver defined scopes of work + Providing strong technical leadership to ensure that Technology Delivery projects deliver to time and quality. + Play an active role in Technology Delivery supporting a culture and organisation where suppliers are used and managed effectively to deliver organisational commitments. **We'll also need to see these on your CV** **C** **ritical Knowledge & Experience:** + Experience and knowledge of all aspects of RAN site Build and equipment deployment methodologies and workmanship standards + Experience in standards setting and technical/Quality document development and management + Experience of delivering complex and multiple technology related projects in-field + Knowledge of industry standards and best practice in the RAN deployment domain + A history of delivering to and driving others to deliver to Quality Assurance and Management standards. + Quality Auditor competence + Fundamental understanding of H&S requirements, standards and legislation applicable to the role and environment applicable to the role. + Health & Safety qualifications covering (as a minimum): + Rooftop Working + First Aid at height + NRSWA qualifications + RF safety awareness + Manual Handling + Asbestos Awareness + Strong track record of success in a technical and Quality Assurance environment. + Ability to drive excellence in execution through attention to detail + Must work well in a team environment. + Excellent communication and interpersonal skills (ability to communicate at all levels). + Experience & competence in Network Deployment relevant Health & Safety requirements. **Why choose us?** We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community. To Be Defined **Job:** _Network Planning and Design_ **Title:** _Senior Delivery Assurance Engineer_ **Location:** _GBR %26 Ireland-GBR-Avon-Bristol_ **Requisition ID:** _89323_ **Other Locations:** _UK %26 Ireland-United Kingdom-Hertfordshire-Hatfield_
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British Telecom

London, United Kingdom
Web Site: www.bt.com
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