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Employers

Service Administrator, Halifax

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Location:

Halifax, United Kingdom 

Job Category:

Administrative
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EU work permit required:

Yes
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Job Reference:

recroot-207-7122-47029_1533197553

Job Views:

4

Posted:

02.08.2018

Expiry Date:

16.09.2018
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Job Description:

Has anyone ever told you that you are outstanding at what you do? Do you live and breathe Customer Service? If you do, then we need to talk, as we are looking to hire the 'Best of the Best.

How would you like to work for a prestigious, global organisation, an outstanding organisation that provides seamless and intelligent technology?

We want you to bring your unique set of skills and experience to a special place where you can reach your true potential.

Would you like to join an award winning supplier of medical products to leading healthcare organisations across the UK?

How about joining an organisation who are passionate about making a tangible difference to the quality of life for elderly and disabled people?

We are currently recruiting for a Service Administrator to join our team.

The purpose of the role is to provide exceptional customer service, by ensuring you perform your duties in a positive and professional manner at all times. To accurately record and keep all necessary paperwork and administration documentation in pursuance of the job objectives, ensuring the same is submitted to the right place, in the required timescales.

The role can be emotional with mental stress as you are dealing with customer that are ill and family members that are under considerable strain.

* Essential customer service for first point of contact for all customers’ needs and requirements.
* Manage customer accounts.
* Service and repair equipment.
* Communicate with their line manager.
* Process emails, and other administration documentation.
* Manage a small stock of rental assets.
* Maintain a small stock of spare parts.
* To provide internal administration support to the external service centres.
* Organise appointment for delivery, servicing and cleaning of equipment.

Customer Service | Administrator | Administration | Documentation

Essential Skills

* The ability to multi task.
* An effective team player, aware of the contribution, value and importance of working well and closely with colleagues to complete individual, team & department workloads.
* To able to communicate with people on all levels.
* Time management.
* Excellence customer service.
* Financial understanding of costs and implications.
* Maintain service levels.
* PC skills and understanding of Microsoft Windows applications and the ability to learn in-house computer packages.
* Ability to work under pressure & demonstrate flexibility to adapt role when required.

Desirable Skills

* Microsoft word, excel, outlook.
* Syspro.
* Servizio.
* CSS.

About Company

Drive DeVilbiss is one of the leading manufacturers and distributors of durable medical products in the world today, with manufacturing and distribution centres in the UK, Ireland, United States, Canada, Germany, Spain, France, Australia, Romania, Taiwan
Company Info
Smart Recruit Online
Presley Way
Milton Keynes, United Kingdom
Phone: 08006341818
Web Site:
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Company Profile


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