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Employers

Temporary French Speakers, Manchester

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Location:

Manchester, United Kingdom 

Job Category:

Customer Service

Salary:

€17,000.00 - €18,000.00

EU work permit required:

Yes
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Job Reference:

BBBH5678_1533833071

Job Views:

11

Posted:

09.08.2018

Expiry Date:

23.09.2018
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Job Description:

TEMPORARY FRENCH SPEAKERS

IMMEDIATE START DATES

MANCHESTER CITY CENTRE

Up to £18,000 + Fantastic Training & Progression + Excellent Location

THE OPPORTUNITY:

This is a fantastic opportunity for Customer Service Advisors to join a market-leading, global business based in fantastic City Centre offices. The role offers a range of benefits from training and progression opportunities, exercise classes, subsidised restaurant, childcare vouchers, excellent holidays, paid nights/days out and immediate start dates.

The role will involve delivering excellent customer service over phone, email and live chat.

MAIN RESPONSIBILITIES

* Answering customer queries which are received over the phone, via email and live chat
* Ensuring customers are provided with accurate and detailed information
* Dealing with requests to make, amend and cancel bookings
* Maximising up-selling opportunities
* Ensuring customers are satisfied with the information provided and service offered at all times
* Responding to all queries within agreed timescales

THE PERSON:

* Previous experience within Customer Service
* Have excellent problem-solving skills and the ability to adapt to various customers
* Be able to prioritise a busy workload and multi-task when needed

TO APPLY:

Please send your CV for immediate consideration and a confidential discussion about the available opportunity

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