We use cookies to make your experience of using our website better. To comply with the e-Privacy Directive we need to ask your consent to set these cookies.

Employers

Norwegian E-commerce Support – Live & Work in Northern Ireland, Belfast

col-narrow-left   

Location:

Belfast, United Kingdom 

Job Category:

Customer Service
-

EU work permit required:

Yes
col-narrow-right   

Job Views:

39

Posted:

16.11.2018

Expiry Date:

31.12.2018
col-wide   

Job Description:

Fantastic opportunities for Norwegian language speakers in Belfast, Northern Ireland
Concentrix work in partnership with one of the world's largest e-commerce and internet payment companies. In Belfast, we provide support for their Danish, Dutch, Norwegian & Swedish customers.

The Role:
  • Providing a high level of professionalism and customer service for a world leading brand
  • Handle and respond to inbound phone calls and occasional email inquiries in a call centre environment
  • Research and resolve inquiries verbally, in writing and online
  • Maintain and promote a positive attitude whilst meeting productivity goals
  • Maintain high confidentiality at all times

Job Requirements:

Are you what we’re looking for?
  • Fluency in written and spoken English and Norwegian
  • A minimum of 3 months’ experience in a customer service environment
  • Experienced with Microsoft Office & good working knowledge of internet. The ability to learn and adapt to new software
  • Ability to work to targets, handling times and customer satisfaction
  • Experience of working in a team environment
  • Able to communicate effectively via telephone, with active listening and clearly speaking to the customer along with the ability to communicate effectively via email
  • Ability to multitask, plan and organize.
 
Hours:
40 hours/week on a rotational shift pattern, Monday to Sunday, 7.00-18.00

Salary Benefits:

What can we offer you?
  • Bright, modern, exciting place to work with excellent staff facilities.
  • City centre location.
  • Onsite gym, yoga room and cafe.
  • 28 days annual leave.
  • Employee discounts scheme.
  • Pension scheme.
  • Excellent relocation package.
  • Annual Reward & Recognition Ceremony.
  • Professional development opportunities.
Why Belfast?
Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sport and much more. Right on the door step you’ll find outstanding mountains, countryside and spectacular coastlines. Finding accommodation is simple with the support of our relocation team. Accommodation, transport and the general cost of living are all very reasonable in Belfast.
Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Employment Type:

Full time
Company Info
Concentrix
49 East Bridge Street
Belfast, United Kingdom
Phone: +44 (0) 2890 921717
Web Site: www.concentrix.com
Save Contact
Company Profile


comments powered by Disqus