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Employers

Operational Service Representative, Detroit

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Client:

Kuehne Nagel

Location:

Detroit, European Union 

Job Category:

Other
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Job Reference:

req47720

Job Views:

17

Posted:

01.06.2019

Expiry Date:

16.07.2019
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Job Description:

Seafreight Coordinator

Your Role

Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible

Your Responsibilities

• Adhere to Kuehne + Nagel policy and procedures and ensure that all work is carried out to pre set service levels
• Disciplined and professional attitude must be displayed at all times
• All communications via telephone, e mail, Facsimile etc. are to handled in a professional manner, as this reflects our company
• Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible
• Maximize profitability on all files handled as well as to be cost conscious at all times
• Credit check all files according to Kuehne + Nagel policy and escalate irregularities where appropriate
• Ensure all filing, both physical and electronic, is done regularly, tidily and accurately
• Clear desk policy must be adhered to at all times, without exception
• All correspondence, relevant to a specific job file, must be kept in the job file at all times
• All actions must be recorded on the job files
• All accreditations i.e.: ISO9001(Quality), have to be adhered to at all times
• To build close, strong relationships with all our Customers, Kuehne + Nagel offices, Overseas agents and Service providers
• To identify areas of our business which require improvements i.e.: operational processes, cost control, customer service, attention to detail and work with your colleagues to resolve accordingly
• Provide 1st class customer service as well as pay attention to detail at all times
• Any other ad-hoc duties as required by your supervisor/manager

Your Skills and Experiences

• Candidates should have 3 years freight forwarding experience, ideally in Sea Imports
• Knowledge of Kuehne + Nagel in-house systems (CIEL, ACON, KNLogin) an advantage
• Ability to work on own initiative and as part of a team
• To be prepared to learn all aspects of the team’s work with desire and ability to provide cover and assistance on a regular basis
• Ability to work efficiently and accurately
• Excellent communication skills
• Customer focus with proactive attitude
• Candidate should process a desire to progress within the team demonstrating the ability to take on more responsibility in time.

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.
Company Info
Kuehne + Nagel
Dorfstrasse 50
Feusisberg, Switzerland
Phone: +41792670493
Web Site: https://jobs.kuehne-nagel.com/global/en
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Company Profile


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