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Network Support Engineer(L2), Prague



Prague, Czech Republic 

Job Category:

Technical, Telecommunication


€25.00 - €28.00 per hour

EU work permit required:


Job Reference:


Job Views:




Job Description:

Job details:

Job Title: Network Support Engineer(L2)
Job location: Prague, Czech Republic
Job type: Contract (12 months)
Language skill: English AND one of the following: German or French or Dutch or Spanish

• Diagnose and resolve incident remotely related to these technologies. 
• Coordinate remotely with onsite break fix engineers to ensure incident is resolved and device is back operationally
• Provide phone support to onsite break fix engineers where necessary
• Execute service requests remotely (e.g. configure extensions, create/delete users etc.)
• Perform remote upgrade / patch installations
• Adhere to service provider procedures (i.e. use of our ITSM, closure of tickets etc.). Licenses will be provided by service provider.
• Service Provider will manage the workload of these resources.


Job Requirements:

Skills required:

• Skilled network support engineers with 3-5 years of experience 
• Must have one or more of the following skill sets
         o Converged Communication
         o Customer Interactive solution
         o Network Integration
         o Security Solutions
• Skilled at managing technical work with little supervision and has good communications skills
• Fluent oral and written English communication, plus one of the additional languages namely; German, French, Dutch, Spanish
• Ability to interpret technical issues thru non-technical description provided by client
• Have the required certification

Contact :

Harish K
IT Resourcing Consultant
| Winborough Technologies Limited | London |
| Mob: 44 (0) 20 7993 4790 |
| www.winborough.com |

Employment Type:

Company Info
Winborough Technologies Limited

surrey, London, City of, United Kingdom
Web Site: www.winborough.com
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Company Profile

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