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Technical Support Engineer with French/German/Spanish/Italian, Brno-



Brno-, Czech Republic 

Job Category:

Customer Service, Engineering, Information Technology, Technical, Telecommunication


€1,100.00 - €1,400.00 per month

EU work permit required:


Job Views:




Expiry Date:


Job Description:

- You will gain a high degree of technical competence and expertise on the scanning, wireless networking and mobile computing families of products (in the area of design, functionality, technical specifications)
- You will escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues, product compatibility, and customer configurations.
- Providing technical training (Shadowing) for newcomers
- You will achieve great result by sustainable self-development of Technical skills, new products and producing training documents for other team members.
- Process any special requests

Job Requirements:

• Interest in Technology and willingness to learn and develop new skills
• Upper-intermediate English (min B2)
• French on advanced level
• Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills

We will appreciate:
• Previous experience in Support Center / Helpdesk environment
• Networking and/or Wireless infrastructure skills
• Knowledge of mobile computing technologies and operating systems
• Knowledge of remote tools

Employment Type:

Full time

YouTube video:

Company Info
Grafton Recruitment, s.r.o.
Na Poříčí 1142/3, 110 00 Nové Město
Prague, South Moravia, Czech Republic
Phone: 00420725587185
Web Site: https://www.grafton.cz/en
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