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Implementation Manager, Berlin



Berlin, Germany 

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Job Description:

i2x transforms conversations. Our AI-powered software is built with a purpose: create a future where humans and AI collaborate for the good of humanity. Within the next few years, integrated AI trainers for employees will drive organization’s success --- i2x has built one of the very first ones! We tailor our solution to individual customer's needs, leading to improved employee conversations during every call...

Job profile:

You will tackle technical challenges for implementation, such as

  • Mapping customers' systems
  • Coordinating tech feasibility
  • Testing at customers
  • Integrating the CRM / VoIP Systems
  • Shepherd the customer through any onboarding users

To meet our goal of continuous improvement, you will make the processes scalable and automatic, documenting issues and coordinating fixes with internal tech and product teams.

Job Requirements:

About You:

You speak native-level German (C2, in spoken and written).

You have Bachelors in Computer science or have a strong aptitude for technology.

You have +1 years of experience as technology consultant or in technical sales.

You have a consulting approach for sales.

You are highly motivated and committed to your job.
You have very good communication and teamwork skills and adapt quickly to change.
You have very good MS Office skills.
You are proficient in English and preferably in one other language.
You are good at networking.

Experience in SaaS and startup environment is a plus.

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