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German Call Center Team Leader in Athens, Athens



Athens, Greece 

Job Category:

Customer Service, Information Technology, Internet, Telecommunication


- per month

EU work permit required:


Job Reference:


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Expiry Date:


Job Description:

DK Global Recruitment is a multilingual recruitment agency based in Dublin, Ireland.  We specialize in finding  language jobs for job seekers in many European countries. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process and always treat the candidate as a high priority so you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.



  • Perform on going coaching activities with sales and CS agents, coordinate with training department
  • Assessment of team skills/motivation, identifying potential resource risks
  • Troubleshoot on issues/escalations and constantly look for new ways to evolve space, driving improvement in sales operation and performance.   
  • Support Client in sales tactics and action plan to anticipate partner/customer.



Job Requirements:


  • Fluent German 
  • Excellent English (verbal and written)
  • Bachelor/Master's degree in Business
  • B2B Sales experience
  • Previous experience as Team-Leader (preferably in a BPO company)
  • Strong analytics skills
  • Capability to understand complex reporting and convert numbers into action plans
  • Strong communication skills, including communication at executive level
  • Attention to detail
  • Ability to multi-task


Salary Benefits:



  • Competitive remuneration package
  • A challenging working environment
  • Relocation package: flight ticket to Athens, taxi from airport, two weeks hotel accommodation
  • Performance bonus
  • 2 weeks paid training


Additional Benefits:

  • Meal tickets
  • Private health insurance


Why use Recruitment Agency

  • You will be contacted within 30 min of your application
  • You are given extra support in preparing for interviews
  • You have a contact person who gives you all the details of the job
  • You can ask for your application feedback anytime via email or phone
  • You don’t have to face the situation where company do not reply to you for days.
  • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.


Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

Employment Type:

Full time
Company Info
DK Global Recruitment

Dublin, Dublin, Ireland
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