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Employers

Technical Support Advisor / Spanish Speakers, Athens

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Client:

info@talentjob.org

Location:

Athens, Greece 

Job Category:

Customer Service

Salary:

€1,100.00 - €1,100.00 per month

EU work permit required:

Yes
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Job Views:

733

Posted:

19.07.2016
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Job Description:

Position:  Technical Support Advisor / Spanish Speakers

Talent Job International's biggest client looking for passionate candidates with willingness to work in fast paced environment. Our client has 190,000 working in 65 different countries. Acting as a representative of this company, you will provide customer services and technical support with the highest level of professionalism and commitment via email, via chatting and phone in both Spanish and English. Our common target is to ensure excellent service standards and preserve high customer satisfaction.

Responsibilities;

Receive inbound calls, E mails and Chats from consumers requiring product support in both Spanish and English.
•Maintain, analyze, troubleshoot and attempt repair of all products.
•Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions.
•Ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved. 
•Speak clearly and inform accordingly the consumers.
•Manage the length of the calls ensuring minimum consumer inconvenience

Job Requirements:

Fluent in both Spanish and English
Strong oral and written communication skills.
Great PC skills and familiarity with new technologies and smartphones.
Capability to handle demanding client
Readiness to work in a fast paced environment

Salary Benefits:

An International modern working environment
 A Competitive monthly gross salary
 A Great relocation package 
 Monthly performance bonus
 An excellent training using the latest technology
 On-site canteen
 Special Discounts & Offers for all employees
 Casual dress code
 Career development opportunities
 Extra overtime paid
 In-House doctor and examination center
 Free Greek courses
Free trips on side of Athens and Islands
 Employee Relations team to help new hires integrate in the Greek lifestyle and culture

Employment Type:

Full time
Company Info
Talent Job International

Greece, Greece
Phone:
Web Site:
Save Contact
Company Profile


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