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Technical Support – Customer Service - Danish | Embrace this abroad experience and improve your CV!, Athens



Athens, Greece 

Job Category:



- per month

EU work permit required:


Job Reference:

OFFER CODE: JO 79/CBT_PT_CC_1/CC1/Danish-Speaker/Greece

Job Views:




Job Description:

•          To ensure client satisfaction by offering specialized advice
•          To actively listen and pay attention to client issues
•          To resolve client queries and problems according to the client values  

Job Requirements:

Required Skills/Experience
Educational level: High School diploma or equivalent
Technical accreditations and specializations: with experience at least 1 year in similar position (technical support & customer service)
Languages and language level:  Fluent English; Native Danish

Other Requirements
 Technical Skills:
  • Advanced  Knowledge of PC (Hardware, Software, Internet)
  • Advanced knowledge on Ms Office
  • Typing Speed : 17 words/minute
  • Use of production tools
  • Use of Internet
  • Client’s Logging System

Soft Skills:

  • Language skills
                 -Fluency in English
  • Active Listening
  • Handling Difficult Calls
  • Inbound Phone Statistics
  • Systems & Technology Use
  • Technical Support
  • Good Problem Solving Skills
  • Strong troubleshooting skills
  • Knowledge of tools used for troubleshooting
  • Have a commitment to company’s values and regulations
  • Attendance and punctuality
  • Commitment to Quality
  • Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence.
  • Through telephone contact, be the name and face representing
  • Advise customers and respond to customer inquiries.
  • Use communication and analytical skills to provide mutually beneficial problem resolution.

Salary Benefits:

Gross Salary:
Salary : 1300€  
200€ in vouchers upon training completion
300€ in voucher after 7 months successfully cooperation with the company (from their hiring date)

Employment Type:

Full time
Company Info
Cross Border Talents

Porto, Porto, Portugal
Web Site: www.cbtalents.com
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Company Profile

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