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Finnish Customer Support Representative, Athens



Cross Border Talents


Athens, Greece 

Job Category:

Information Technology, Telecommunication, Translation Services

EU work permit required:


Job Views:




Expiry Date:


Job Description:

Cross Border Talents is a a specialist recruitment consultancy with a global network of recruitment partners across Europe. We provide permanent recruitment solutions to companies in the IT, Engineering and BPO sectors. 

We are currently looking to insert Finnish speakers in a customer support project for a prestigious company in Athens, Greece. 

Reasons to join this project 
• Start an international career; 
• Work in a multicultural environment and be in touch with another culture; 
• Plus, Athens is a beautiful city and a great place to work at! 

What will be your duties? 
- To respond and record consumer enquiries/questions raised through free phone lines for customers
- To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy
- To troubleshoot through the use of open questions, support documents and system training
- To be able to offer recommendations to common problems or frequently asked questions

Job Requirements:

• Fluent level Finnish (C1); 
• Good understanding of English (B2); 
• Ability to work in a team environment; 
• Ability to build trust with the customers; 
• Patient and empathetic.

Salary Benefits:

Our Offer 
• Competitive salary and benefits package; 
• Training, support and internal career progression plan; 
• 1 year employment contract with our client (renewable); 
• Reimbursement of tickets and accommodation provided by the company. 

Please see below the benefits package: 
1. Booking and pay for your travel tickets and a taxi to transfer you from the airport to the hotel
2. Up to two week’s accommodation in a hotel close to our premises provided by the company
3. They will help you in order to find an apartment to stay either alone or share one with a colleague
4. The company also offers Greek lessons, free Real Estate Agency fee & other Benefits

Apply now by sending us your English CV. We look forward to hearing from you!

Employment Type:

Full time
Company Info
Cross Border Talents
R. da Cova da Moura
Lisboa, Lisboa, Portugal
Phone: +351 221201352
Web Site: http://cbtalents.com/en
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