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Employers

Technical Advisor | English Speakers | Athens, Greece, Athens

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Location:

Athens, Greece 

Job Category:

Customer Service

Salary:

- per month

EU work permit required:

Yes
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Job Reference:

08201801

Job Views:

250

Posted:

17.01.2019

Expiry Date:

21.02.2019
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Job Description:

At the moment Cross Border Talents is looking for English speakers to work in Athens, Greece. Are you interested in moving abroad?

Your Role as a Technical Advisor:

  • Respond and record consumer enquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer enquiries, questions and feedback on the customer services database;
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; 
  • Troubleshoot through the use of open questions, support documents and system training;
  • Offer recommendations to common problems or frequently asked questions.

 

 

Job Requirements:

  • Native/Fluent English;
  • Writing speed: 20 words per minute.

 

Salary Benefits:

Cross Border Talent's Offer:

  • Paid travel Expenses;
  • Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons
  • Free Real Estate Agency Fee

Employment Type:

Full time
Company Info
Cross Boarder Talents
Tagus Park, Núcleo Central 100, Escritórios 293, 294 e 295. 2740-122 Oeiras - Portugal
Lisbon, Lisboa, Portugal
Phone: +351 215 836 491
Web Site: cbtalents.com
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Company Profile


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