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Employers

Technical Advisor - Dutch/French/ German Speakers Greece, Athens

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Client:

Cross Boarder Talents

Location:

Athens, Greece 

Job Category:

Customer Service

Salary:

- per month

EU work permit required:

Yes
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Job Reference:

0920182

Job Views:

227

Posted:

13.12.2018

Expiry Date:

17.01.2019
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Job Description:

 

At the moment Cross Border Talents is looking for Dutch, French or German speakers to fill several vacancies. Are you interested in moving abroad?

Your Role as a Technical Advisor:

  • Respond and record consumer enquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer enquiries, questions and feedback on the customer services database;
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; 
  • Troubleshoot through the use of open questions, support documents and system training;
  • Offer recommendations to common problems or frequently asked questions.

 

 

Job Requirements:

Requirements for the Technical Advisor Opening:

  • Native/Fluent French, Dutch or German and good English (B2/C1);
  • Writing speed: 20 words per minute.
  • Eligibility Status to work in Greece. If non-EU, do you have a
    valid work permit for Greece

Salary Benefits:

Cross Border Talent's Client Offer:

  • Paid travel Expenses;
  • Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons
  • Free Real Estate Agency Fee

Employment Type:

Full time
Company Info
Cross Boarder Talents
Tagus Park, Núcleo Central 100, Escritórios 293, 294 e 295. 2740-122 Oeiras - Portugal
Lisbon, Lisboa, Portugal
Phone: +351 215 836 491
Web Site: cbtalents.com
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Company Profile


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