We use cookies to make your experience of using our website better. To comply with the e-Privacy Directive we need to ask your consent to set these cookies.


Voice Network Engineer- Level 3, Budapest





Budapest, Hungary 

Job Category:


EU work permit required:


Job Reference:


Job Views:




Expiry Date:


Job Description:

The Specifics: The Team: Global NOC Contract Type: Permanent Work Schedule: Normal working hours Home office opportunity: Yes, depending on further agreement What you'll be doing: As Avaya L3 Voice Engineer, you will be in charge of: + Providing in-depth technical support of Avaya Products for a dedicated global client + Leading and providing technical support for voice 2nd line team on incidents, questions, changes…etc + Technical review of planned changes and maintenance activities + Involvement in site migrations and new technology implementations (Avaya PodFx, VMWare) We'll also need to see these on your CV: Soft skills: + Ability to meet the customers’ needs in line with the business requirements is a must + Focusing on the objectives and the required outcomes of the processes during delivering a service is a must + Working with a cooperative and positive attitude in a group settings to achieve common goals is a must + The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must + Ability to comprehend and to systematically organize the various aspects of a problem or situation is a must + Taking the responsibility and takes care of the consequences of making a decision is a must + Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must Professional skills: + In depth understanding of Avaya products and technologies (AVAYA, CM, CMS, SMGR, SM, System Platform, Media Gateway, AES, IVR, SBC, One-X, ACD, Modular Messaging) is a must + Ability to attend international conference calls to discuss complex technical issues is an advantage + Multi-layered troubleshooting skills and experience is a must + ACIS, ACSS certification or equivalent knowledge is an advantage Language skills: + English on a fluent level is a must + French on a fluent level is an advantage + German on a fluent level is an advantage + Italian on a fluent level is an advantage + Spanish on a fluent level is an advantage + any European language on a fluent level is an advantage Find out more about the most attractive service centre of Hungary Our efforts to become a really good place to work have been honored with the following awards: + Most attractive employer, SSC sector (2017) + Family-friendly Company (2012, 2014, 2016) + Best University-Business cooperation of the year in CEE (2017) + Best SSC in CEE region (2016) + Best Shared Service of Excellence in Hungary (2015) + Diversity Ambassador Employer (2015) Create and submit your application by clicking the Apply Online button below, or find a better match from our live vacancies for you! **Job:** _IT, Systems and Security_ **Title:** _Voice Network Engineer- Level 3_ **Location:** _Hungary-Budapest_ **Requisition ID:** _69904_
Company Info
British Telecom

London, United Kingdom
Web Site: www.bt.com
Save Contact
Company Profile

comments powered by Disqus