How to avoid a spam deluge

People complain a lot about the huge number of spam messages they receive. Sites are being accused of facilitating spammers, having poor security, etc. This might often be the case, but what the ‘receiver’ often forgets is that their online activity more often is the real cause of the deluge.

Spammers grab the email address to spam from somewhere and then try to ‘trick’ the system and the receiver into Continue reading


Does your company lack emotional intelligence? Yes – not surprising you’re looking for a new job

A survey by has suggested that in America, 23 percent of people look for a new job every single day! What’s equally fascinating is, it’s not the financial rewards or challenging work content that prompts employees to make a move, it’s the soft skills, the ability to get on with other people, the communication, the culture – in other words, the emotional intelligence of the organisation.

This weekend I was fortunate enough to attend a training progamme on Energy Leadership Development developed by iPEC, a programme that I believe can make a profound difference in people’s lives. I will discuss it in greater detail in the future and how I will be integrating it into my coaching programmes. One of the basic premise is that so much of our lives is fed by the notion of ‘what’s wrong?’. From birth, we are trained to ask that question, focusing on what’s wrong with our relationships, what’s wrong with our work, what’s wrong in every aspect of our lives.

If instead we asked, ‘What’s right?’, ‘What’s the opportunity?’ or ‘How can we make this work?’, how different would we feel? How much more creativity would flood into our lives and how much more contented would we be? If we can learn to control our emotions and think positively, in other words have more emotionally intelligence, what difference do you think that would make?

Please let me know what you think.

New City on Google Maps

I had to check the location of a town yesterday and went to Google maps. Zoomed in on the UK and had to do a double take. To the west of London a new city had emerged according to Google. It was called “Town Centre”.

Town Centre

I know the current government in the UK are planning to build a few new ‘garden cities’ as they call them, but I wasn’t aware Continue reading

EU money worries

Oh dear, Brussels bureaucrats have published a report lamenting the fact that a big chunk of the EU population don’t declare the work they do and therefore Brussels doesn’t get their taxes and can’t spend it on salaries and other “important” money guzzling projects.

They discovered that of the people who were asked the question in the survey 11% don’t declare their earnings. Only 11%? I’m sure the percentage is a lot higher. Most people wouldn’t want to declare to a researcher that they’re not paying taxes. Way too risky…..

“Member States need to Continue reading

Fake hotel jobs

All these fake hotel jobs are becoming a bit of a nuisance. We keep booting them off the site, so you won’t even know they were there in the first place, but when you look around the net you’ll find many big name sites still hosting them totally unaware what a scam they are. (Haven’t they got filters, checks, etc in place?)

I just did a search for Prime Spring Hotel and sites still host these ‘vacancies’. This scam site has been taken down a while ago now, but the jobs are Continue reading

Focus on results

I had a brain-storming session with a couple of colleagues yesterday to firm up the business plan for our Training company. We listed all of the services that we offer: leadership training; assertiveness training; advanced selling skills; emotional intelligence workshops; executive coaching. After copious cups of mint tea, I sat back and yawned. To be blunt, we could have been listing widget types or electronic components.

Our clients aren’t interested in what we deliver or even how we deliver. They are interested in the results we can bring. We then thought deeply about those results. We can deliver more productive, better functioning teams, increased staff retention, individuals and teams that are more in alignment with their company objectives – and so the list of benefits go on.

The same applies to job hunters. Recruiters aren’t so interested in your job description and what you have done. They want to know the results you have effected. Think of things such as increased profitability; cost reductions; achievements against tangible targets. Give lots of examples of how you have made a difference and that’s what will set you apart from other applicants.


Emotional Intelligence, the EQi-2 and Empathy

In a previous blog post I talked about Pete, who has recently been made redundant. Pete needs a new job, fast. He took the EQi-2, which is a leading Emotional Intelligence assessment. It’s a great tool and easy to complete. I emailed Pete a link and taking about 20 minutes, he answered the questions online. I generated the report and then we had an in-depth discussion about the results.

The EQi measures our social and emotional abilities, how well we are able to control our emotions, how we read and interact with other people and how we manage stress. Emotionally intelligent people get on well with others, communicate effectively and have good coping strategies. The EQi is a useful tool because it gives extraordinary insight into how we relate to others, understand ourselves and deal with stress. There’s no good or bad or right or wrong. Although we do know that emotionally intelligent people tend to have a smoother path through life and are generally happier.

Pete’s score in Empathy was lower than average. This didn’t come as much of a surprise to him or me. He had totally missed all the signs that redundancy was calling his name and with hindsight he realized that he has, time and time again, misread other people’s feelings and thoughts. Pete finds it difficult to put himself into other people’s shoes. He is a kind person and his colleagues define him as the ‘nice’ guy. The thing that Pete finds difficult is trying to see things from another person’s perspective. When he was made redundant, his first reaction was, “Why me? They always pick on me!”

Pete and I spent a lot of time discussing and understanding the components of empathy. We looked at how empathy differs from sympathy; how sympathy conveys our feelings about another person’s situations and implies we know how the other person feels. Sympathy suggests pity or sorrow for someone else’s feelings. Empathy means that you can actually share the other person’s feelings. We considered lots of techniques for becoming more empathetic.

One of the key techniques is asking plenty of questions, particularly open-ended questions. This was a technique I hoped Pete would put into practice in a job interview he had coming up. Isn’t that the job of the interviewer, you may well be asking? We’ll cover this in a future blog post.

Free Coaching

We are offering FREE coaching sessions to two individuals!

  • Are you considering changing jobs?
  • Do you want to advance rapidly into a new career?

If so, I am offering free 5 x 1 hour sessions to two people. I will assist you to get clarity on your career desires and goals, work with you to prepare a job search plan and a portfolio of materials to promote the ‘brand of you’! Our sessions will be completely confidential and we will work together to meet your unique goals.

If you are in a middle or senior executive position and looking to change paths (or even become self-employed) and would like free coaching, please email me. Fluent English speakers only, please! You can find more information by clicking here.

PSI Incorporation scam ( Cont…)

These scammers get more audacious by the day!

We highlighted the scam with PSI Incorporation (Papmac Securities and Investments) allegedly based in Wichita, Texas, USA a few days ago. Someone called Spiff White then rang (certainly not from a US phone number) to complain that we were harming their business. Yeah right. Stopping people from being scammed more like and hurting their scam income stream…..

He even demanded that we remove the blog post. No evidence given as to who they really are. And we just have to believe them…..

We then received the Continue reading

Computers spot fake facial expressions: you might be interviewed by a robot!

A study carried out by the Universities of California, Buffalo and Toronto has discovered that a computer system is more accurate at spotting fake facial expressions than people.

Leading recruiters and coaches look out for micro-expressions, the tiny little facial movements we make without realizing what we’re doing. When we’re faking a smile, our eyes tend not to crease and the areas between our eyebrows and eyelids don’t contract. As these movements occur in milliseconds, a computer can pick up on these minutiae. People find it difficult.
Continue reading