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Retention Agent - International Experience!, Limassol



Limassol, Cyprus 

Job Category:

Customer Service, Finance

EU work permit required:


Job Reference:

Retention Agent

Job Views:




Expiry Date:


Job Description:

Are you a self-motivated, fluent in the below-mentioned language, want to become part of a dynamic team?

Cross Border Talents is recruiting self-motivated Retention Agents (Nativ/fluent in German or Swedish or Portuguese or Spanish) to participate in an international project for one of the world’s biggest in trading companies in  Limassol, Cyprus. 

Working hours: 12:00 – 21:00 

SOUND LIKE YOU? - Start your application today by sending your CV (in English) to gabriela.dominguez@cbtalents.org

Is this offer not a match but you want to be part of an international work experience? Send us your information to gabriela.dominguez@cbtalents.org so we can stay in touch and send you the information when the position comes

Working hours: 12:00 – 21:00 

Job Requirements:


As a Retention Agent you will:

  1. Regular contact with our existing clients;
  2. Ensure the highest level of Customer Service;
  3. Maintain and update our CRM;
  4. Work with clients to engage in FX opportunities;
  5. Follow up on any client matters;
  6. Relationship management;
  7. Liaising with relevant teams to ensure quality service delivery;
  8. Regularly report to management;
  9. Retain existing clients.



  • Demonstrated work experience in Client Retention and Forex Sales;
  • Fluency in English both verbal and written;
  • Fluency in any of the following language: Nativ/fluent in German or Swedish or Portuguese or Spanish
  • Fluency in any other language will be considered an advantage;
  • Proficiency in MS Office;
  • Excellent communications skills;
  • Strong organizational and time-management skills.

Salary Benefits:

What does the client offer: 

  • Competitive remuneration package (base plus commission)
  • Private medical insurance
  • A contemporary work environment
  • Participate in an incredible international experience in Limassol, Cyprus.
  • Relocation package.

Employment Type:

Full time
Company Info
CBT International Talent Aquisition

Lisboa, Lisboa, Portugal
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