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Employers

Italian Travel Expert job, Athens

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Location:

Athens, Greece 

Job Category:

Customer Service, Information Technology, Telecommunication

Salary:

€14,000.00 - €18,000.00 per year

EU work permit required:

Yes
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Job Reference:

LD458700

Job Views:

17

Posted:

15.04.2019

Expiry Date:

30.04.2019
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Job Description:

  • Customer Focus
  • Communication
  • Organizing
  • Relationship building
  • Problem solving
  • Adapting to change, flexibility
  • Accountability and reliability
About the role:
In this role you will put your passion for travel into action in customer service.
After your training period (paid), you will be:

the first point of contact for the world’s first class accommodation partners by
phone and email;
resolving basic questions and queries, such as modifications to
rooms, rates and availability, extranet tooling etc.

The scope of this position is really straightforward:
  • Interact with other departments to resolve more complex cases;
  • Provide a step-by-step guidance to customers;
  • Working together with team coaches and trainers to constantly keep your knowledge up-to-date;
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes;
  • Ensuring a high level of partner service and a positive partner experience;
  • Making effective decisions on when to escalate a case.

Job Requirements:

  • Italian at a native level and English at good level
  • Availability to relocate to Athens , Greece
  • A keen interest in travel
  • Availability to work full-time and in shifts if needed
  • Excellent communication skills and active listening
  • Time management skills;
*Experience in a Customer Service environment is an advantage *

Salary Benefits:

BENEFITS:
  • Competitive remuneration salary and performance-based incentives
  • 25 days’ annual leave per year
  • Permanent contract
  • Private health insurance after 3 months
  • Family-friendly environment
  • Excellent working premises in Athens city center
  • Team buildings activities and holiday parties;
  • Great work environment
  • Certified Trainings
  • Career prospects
  • Flight ticket paid + 1 week accommodation

WHO WE ARE :

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process . Our candidates are always treated with great attention and with high priority and our services are free of charge.
 

Employment Type:

Full time
Company Info
DK Global Recruitment

Dublin, Dublin, Ireland
Phone:
Web Site:
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Company Profile


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