Scrum Master, Commercial Data & Analytics

Career CategoryInformation SystemsJob DescriptionJoin our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.What we do at AMGEN matters in people’s lives.Scrum Master, Commercial Data & Analytics At Amgen, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?LIVEWHAT YOU WILL DOThe Scrum Master is a leader and coach who plays the scrum master role by facilitating team events, processes, and supporting teams in delivering value. The role involves facilitating communication and collaboration among teams that are geographically distributed, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. Roles & Responsibilities: Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools. Lead and facilitate agile events including stand-ups, sprint & PI planning, reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration. Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops. Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs. Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity Identify, escalate, and manage risks and dependencies across Teams / ART to ensure that they are addressed in a timely manner Coordinate with Services and support to schedule resolution of issues with released products Foster a culture of continuous improvement within the Teams / ART by leading retrospectives and encouraging innovation Monitor and report on the progress of the Team / ART, ensuring transparency and alignment with solution objectives Provide guidance and support to RTEs, Scrum Masters, and Product Management teams to help them deliver value effectively and adhere to Agile best practices WINWHAT WE EXPECT OF YOUBasic Qualifications and Experience: Doctorate Degree OR Master’s degree with 4 - 6 years of experience in Computer Science, Business, Engineering, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, Business, Engineering, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, Business, Engineering, IT or related field Must-Have Skills: Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe) Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors Excellent problem-solving skills and a passion for tackling complex challenges with data Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team Good-to-Have Skills: Deep understanding of DevOps and Test Automation Processes in software delivery Workshop facilitation and training experience Strong learning agility; ability to understand data and analytics processes that this role will play a leadership role on Professional Certifications: Certified SAFe Scrum Master or similar (preferred) Certified SAFe RTE or similar (preferred) Soft Skills: Excellent people and project management skills Ability to work collaboratively with cross-functional teams Ability to manage multiple priorities successfully Team oriented with a focus on achieving team goals THRIVEWHAT YOU CAN EXPECT OF USVast opportunities to learn, develop, and move up and across our global organization.Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.Flexible work arrangements.Objects in your future are closer than they appear. Join us.CAREERS.AMGEN.COMEQUAL OPPORTUNITY STATEMENTAMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation..