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Employers

German speaking Finance Adviser, Sliema

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Location:

Sliema, Malta 

Job Category:

Customer Service, Internet
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EU work permit required:

Yes
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Job Reference:

4525

Job Views:

14

Posted:

15.07.2019

Expiry Date:

29.08.2019
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Job Description:

With more than 30 years of industry expertise, our client now serves more than 400 customers worldwide - in 48 languages. More than 75,100 dedicated and talented employees worldwide work in 146 contact centers strategically located in 22 countries around the world. 

For the start of a new project in Lisbon, we are looking for: German Advisor for a leading credit card provider.
Our customer is one of the leading international credit card and financial services companies. 

Your tasks: 
  • Independent processing of incoming telephone and written customer inquiries.
  • Advice of existing and new customers on product offerings of the client.
  • Telephone and written order acceptance and processing.
  • Documentation and maintenance of the customer database.
  • Complaint treatments.

 

Job Requirements:

What we expect (preferred):
  • At least 1 year of customer service experience.
  • Business-to-business (B2B) telemarketing experience.
  • High customer and service orientation.
  • Rational and analytical thinking.
  • Excellent level of spoken + written German.
  • Ability to multi-task.
  • Secure PC handling and high technical affinity.

 

Salary Benefits:

What we offer: 
  • Excellent job opportunity in a leading international company.
  • Continuing education and diverse opportunities for advancement.
  • 1000 € welcome bonus.
  • High base salary (14 months) + language bonus (14 months).
  • 2 Performance Bonuses (Company Performance + Client Performance) + Loyalty Bonus.
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