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Employers

Work Abroad - Danish Customer Support (m/f), Lisboa

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Client:

Teleperformance Portugal

Location:

Lisboa, Portugal 

Job Category:

Customer Service, Internet, Technical, Telecommunication

Salary:

- per month

EU work permit required:

Yes
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Job Reference:

CSR-DK-EJ

Job Views:

537

Posted:

22.11.2017

Expiry Date:

21.12.2017
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Job Description:

We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.

We support world-famous brands such as Photobox, Facebook, Expedia and many more in the customer service area.

Our Offer:

•    International career in a multicultural environment;
•    Possibility of cooperation with leaders in various industries;
•    Intensive training and familiarization phase;
•    Long-term development opportunities;
•    Temporary, renewable employment contract;
•    Private health insurance after 6 months of employment;
•    Accommodation in a room of a Teleperformance owned apartment;
•    Initial flight expenses refund;
•    Free annual flight to the homeland;
•    Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.

Responsibility:

Competent, friendly and efficient - that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact. 
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:
•    Customer support for bookings, purchases, or goods;
•    Assistance with concerns regarding payment transactions and questions about customer accounts;
•    Technical Support for a number of pc-related issues;
•    Professional management of changes, adjustments, complaints and any other customer concerns.

Your Profile:

•    Native level of written and verbal communication skills in Danish and good understanding of English (B1 Level);
•    Good computer and internet skills;
•    Fast learning capacity;
•    Excellent communication skills, interpersonal skills and team spirit;
•    Goal-oriented work;
•    Flexibility and resilience;
•    Experience in telephone customer service / call center environment (preferred).

Apply now: https://jobs.teleperformance.pt/en-gb/Jobs/danish-customer-support-work-abroad

We are looking forward to receive your application.

Employment Type:

Full time

YouTube video:

Company Info
Teleperformance Portugal
Avenida Álvaro Pais 2, Edificio Marconi 1600-007 Lisboa
Lisboa, Lisboa, Portugal
Phone: 00351 21 311 3900
Web Site: http://jobs.teleperformance.pt/de-de/
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Company Profile

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