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Employers

Dutch Supervisor (m/f) Lisbon, Lisboa

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Location:

Lisboa, Portugal 

Job Category:

Marketing & PR, Recruitment/HR, Telecommunication
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EU work permit required:

Yes
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Job Reference:

SUP-NL-EJ

Job Views:

48

Posted:

11.12.2017

Expiry Date:

20.01.2018
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Job Description:

The Supervisor is a Team Leader for a team of 15 Customer Service Representatives, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team, training and managing them on a day-to-day basis.

Our Offer

•  Excellent work opportunity in a dynamic leading multinational company; 
•  Possibility of cooperation with leaders in various industries;
•  Stable work and career progression;
•  Investment in training and personal development; 
•  Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
•  Health Insurance;
•  Young, dynamic and multicultural environment;
•  Free Portuguese language courses, sport activities and organized events.

Responsibility

•  Ensuring the team’s development, monitoring and evaluation;
•  Motivating the team;
•  Managing the team daily, according to internal policies;
•  Ensuring the accomplishment of the Key Performance Indicators;
•  Developing action plans for continuous improvement.

Your Profile

• Native Dutch speaker (mandatory);
• Fluency in English (mandatory);
• Experience in managing teams in a Contact Center environment (mandatory);
• Experience in a Health or Life Science field is a plus;
• Dynamic personality;
• Leadership skills;
• Ability to make decisions under high levels of stress;
• Great communication skills;
• Availability to travel to USA for 4 weeks (minimum).

We are looking forward to receive your application.

Employment Type:

Full time

YouTube video:

Company Info
Teleperformance Portugal
Avenida Álvaro Pais 2, Edificio Marconi 1600-007 Lisboa
Lisboa, Lisboa, Portugal
Phone: 00351 21 311 3900
Web Site: http://jobs.teleperformance.pt/de-de/
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Company Profile

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