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Dutch Supervisor (m/f) Lisbon, Lisboa



Lisboa, Portugal 

Job Category:

Marketing & PR, Recruitment/HR, Telecommunication

EU work permit required:


Job Reference:


Job Views:




Expiry Date:


Job Description:

The Supervisor is a Team Leader for a team of 15 Customer Service Representatives, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/her team, training and managing them on a day-to-day basis.

Our Offer

•  Excellent work opportunity in a dynamic leading multinational company; 
•  Possibility of cooperation with leaders in various industries;
•  Stable work and career progression;
•  Investment in training and personal development; 
•  Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
•  Health Insurance;
•  Young, dynamic and multicultural environment;
•  Free Portuguese language courses, sport activities and organized events.


•  Ensuring the team’s development, monitoring and evaluation;
•  Motivating the team;
•  Managing the team daily, according to internal policies;
•  Ensuring the accomplishment of the Key Performance Indicators;
•  Developing action plans for continuous improvement.

Your Profile

• Native Dutch speaker (mandatory);
• Fluency in English (mandatory);
• Experience in managing teams in a Contact Center environment (mandatory);
• Experience in a Health or Life Science field is a plus;
• Dynamic personality;
• Leadership skills;
• Ability to make decisions under high levels of stress;
• Great communication skills;
• Availability to travel to USA for 4 weeks (minimum).

We are looking forward to receive your application.

Employment Type:

Full time

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Company Info
Teleperformance Portugal
Avenida Álvaro Pais 2, Edificio Marconi 1600-007 Lisboa
Lisboa, Lisboa, Portugal
Phone: 00351 21 311 3900
Web Site: http://jobs.teleperformance.pt/de-de/
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