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Employers

Italian speaking Reservations Agent, Cape Town

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Location:

Cape Town, South Africa 

Job Category:

Customer Service
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Job Views:

67

Posted:

29.03.2019

Expiry Date:

13.05.2019
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Job Description:

Would you like to work for a leading airline? Are you fluent in Italian and looking for an exciting job opportunity in Cape Town, South Africa? Keep reading! This team are looking for a Italian speaking Reservations Agent to join their team! You will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets!

Your key job responsibilities as the Italian speaking Reservations Agent in Cape Town, South Africa will include:

- Perform a proper flight firming check to maximize flight utilization and reduce no shows
- Assist mishandled passenger such to reduce passengers’ complaints 
- Type requested flight number on keyboard of online computer reservation system and scan screen to determine space availability 
- Issue tickets and quoting correct fare on to reduce passenger complaints 
- Advise of changes in flight plan or to cancel or confirm reservation 
- Maintain inventory of available passenger space on flights 
- Record and process reservations made by phone/ fax/ e-mail 
- Prepare and execute actions plans, which increase reservation sales and associated business 

Job Requirements:

Requirements for this Italian speaking Reservations Agent in Cape Town, South Africa will include:

- Must be fluent in Italian and English
- High school qualification combined with a minimum of two years of job-related experience
- A detailed knowledge of a Computerised Reservation System preferred 
- A sound understanding of world geography

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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Company Profile


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