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Japanese speaking Social Media Support Agent, Cape Town



Cape Town, South Africa 

Job Category:

Marketing & PR

Job Reference:

Japanese speaking Social Media Support Agent

Job Views:




Expiry Date:


Job Description:

Join a company where you can grow and develop in your career, where they are fanatical about their clients and staff as they become the greatest customer engagement services company in the world, rich in diversity and talent. This amazing team have a great job opportunity for a Japanese speaking Social Media Support Agent to join their team in Cape Town. They offer AMAZING benefits and a bright, modern, place to work with excellent staff facilities.
Your key job responsibilities as the Japanese speaking Social Media Support Agent in Cape Town, South Africa will include:
  • Responsible for a range of inbound customer contacts via social media & email
  • Provide clear direction to help customers during issue resolution
  • You will become a true expert on products and ambassador for the brand
  • You will be trained to use the latest social media tools
Requirements for this Japanese speaking Social Media Support Agent job in Cape Town, South Africa:
  • Must be fluent in written and spoken English & Japanese
  • Have exceptional customer service skills and written communication skills
  • Demonstrate the ability to respond via social media in the management & resolution of customer enquiries
  • Proven experience of PC and software applications including Microsoft Word and Outlook
  • Strong interpersonal skills; proven experience demonstrating the ability to establish and maintain effective working relationships
  • You can recognize differing customer needs and deliver great customer experience
  • You can learn new software packages/tools quickly
If you meet the above requirements for this Japanese speaking Social Media Support Agent job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to contact@languagerecruiters.com today!

Employment Type:

Full time
Company Info
Language Recruiters

Cape Town, South Africa
Phone: +27 21 201 7373
Web Site: www.languagerecruiters.com
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Company Profile

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