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Employers

Report Analyst - Sound, Barcelona

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Client:

SELLBYTEL GROUP

Location:

Barcelona, Spain 

Job Category:

Telecommunication
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EU work permit required:

Yes
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Job Reference:

BS

Job Views:

40

Posted:

20.11.2018

Expiry Date:

04.01.2019
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Job Description:

The Reporting Analyst will work closely with the client and Program Management to create and manage any data and reporting needs of the Barcelona site, prepare business review meetings with the client and support the Quality team or any other department in the program.

Responsibilities:

- Design, create and update reports from different internal and client tools.
- Consultation and collaboration with the client on data delivery and management and resolution of incidents with the same.
- Work closely with SELLBYTEL Business Intelligence on the creation and implementation of functionalities and reporting requirements.
- Point of contact for any incidents related to reporting and data.
- Provide analysis and feedback on a quarterly, monthly, weekly and daily basis on trends to the management.
- Prepare and participate in weekly, monthly and quarterly reviews with the client.
- Analyse and interpret the business results, and provide a written summary of the results if required.
- Participating in ongoing decisions concerning reporting of different metrics and how to improve them.
- Discussing business intelligence needs or information.
- Prepare and make presentations based on the available reports.
- Other tasks or directives from Management due to operation needs.

Job Requirements:

Required skills:

- Highly advanced knowledge of Excel is a must. Appreciated knowledge in Visual basic and Olap cube.
- Advanced user knowledge of Windows environment
- Knowledge of statistical methodologies and techniques. Six Sigma certification preferred.
- English compulsory at fluent level, spoken and written skills.
- Fluent in Spanish is a plus
- Creative problem solving person.
- Must value operating in a collaborative and cooperative environment. 
- Ability to show initiative, good judgment, and resourcefulness (common sense).

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

Salary Benefits:

We offer:

- Full-time (39 hours) position, Monday to Friday, 9 to 18
- Indefinido contract
- Salary: 17.000 Euros gross/year + 4.000 Euros gross/year in bonus + ticket restaurant card

Employment Type:

Full time
Company Info
SELLBYTEL | Webhelp Group
Avinguda Diagonal 197
Barcelona, Catalunya, Spain
Phone:
Web Site: http://www.sellbytel.com/
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Company Profile


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