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Employers

Dutch Customer Representative - Fashion, Barcelona

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Client:

SELLBYTEL Group

Location:

Barcelona, Spain 

Job Category:

Customer Service
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EU work permit required:

Yes
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Job Reference:

IND

Job Views:

20

Posted:

14.06.2018

Expiry Date:

29.07.2018
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Job Description:

Are you interested in Fashion?

We are looking for a Customer Service Advisor for a leading Fashion Brand in Spain.

Main tasks

-Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.)
-Maintain service and product knowledge and expertise associated with applications specific to individual customers.

Job Requirements:

Requirements

-Dutch native speaker 
-Fluent English
-Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
-Good disposition to work in a customer service environment
-Customer care skills - ability to listen to and understand the customers' need
-Ability to take ownership of, and progress calls to resolution or to escalate call to resolution

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

Salary Benefits:

We offer

-Full-time (39 hours/week)or Part-time and Obra y Servicio contract
-Schedule for full-time position: Monday to Friday, from 09.30 to 18.30
-Salary for 39 hours/week: 16. 452, 47 Euros gross/year + up to 2.400 Euros gross/year in bonus
-Opportunity to join an international team

Employment Type:

Full time
Company Info
SELLBYTEL Group
Avinguda Diagonal 197
Barcelona, Catalunya, Spain
Phone:
Web Site: http://www.sellbytel.com/
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Company Profile


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