American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.
Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.
We’re committed to becoming the world’s most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.
You won’t just help customers.
You’ll help YOUR customers.
Every one of our Customer Care Professionals represents the American Express Brand. They take their work personally because they’re more than a friendly voice on the phone; they’re problem solvers and relationship builders. And the people you’ll work with, and the corporate customers you’ll care for, value your passion and unique personality as much as we do.
You’ll do more than the expected.
You’ll do the unexpected.
It’s impossible to list everything you’ll do here because every customer is different. But a few things are clear, you’ll:
•Respond quickly and accurately to corporate customer questions and issues
•Offer customers unique solutions
•Find new ways to offer customers a better experience
•Suggest new ways to improve processes and customer care
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.