Receptionist

About UsABP UK is a major division of the ABP Food Group with factories in Ireland, UK and Europe. We are a food business that specialises in the supply and development of award-winning British and Irish beef and lamb products for retail, foodservice and wholesale.As one of the UK`s largest food producers, ABP relies on the skills and experience of its people, that`s why we offer lifelong careers with secure and full-time hours as well as competitive rates of pay, backed by great training and the opportunity to grow and progress within the business.With the growth and expansion of our ABP Penston site in Glasgow, we have the opportunities below available to build our teams inline with increase in volume.Role SummaryThe first point of contact for clients and visitors, managing front desk operations, communications, and providing administrative support to ensure smooth office operations.Supporting the Office Manager. Key ResponsibilitiesGreeting Visitors: Receptionists are responsible for welcoming clients, visitors, and employees in a friendly and professional manner, creating a positive first impression of the organization and directing them to the appropriate office or person.Managing Phone Calls: They handle incoming calls, screen and direct them to the appropriate departments or individuals, and take messages when necessary.Scheduling Appointments: Receptionists manage calendars, coordinate meeting room bookings, and assist in scheduling appointments for staff.Administrative Support: Will include various administrative tasks in line with business needs.Maintaining the Reception Area: Keeping the front desk area organized, clean, and presentable is essential, as it reflects the professionalism of the organization. Required Skills and QualificationsCommunication Skills: Strong verbal and written communication skills are essential for interacting with clients and staff effectively.Customer Service Orientation: A friendly and approachable demeanor is crucial for providing excellent customer service.Organizational Skills: The ability to multitask and prioritize responsibilities is important for managing various tasks efficiently.Technical Proficiency: Familiarity with office software (e.g., Microsoft Office Suite) and office equipment.Experience: Previous experience in a receptionist or administrative role is typically preferred.What's in it for You?Employee Assistance Programme for both colleague and familyCycle to Work SchemeInternal Training and Development ProgrammesEmployee discounts offered by customersEmployee Recognition ProgrammeRefer a Friend SchemeBenefits Portal inclusive of technology discounts, vehicle leasing etcFree Parking with EV Charging available with a salary sacrificeOnsite subsidised canteen and vending machinesLife AssuranceFree fruit12 Month FTC40 hours per week